We also know that in the IT world time is of the essence, and the sooner you can get the information you need the better. Tweet us at fact, there is actually a sixth way: once the COVID-19 crisis is over, you can stop by Devolutions HQ and we’ll not only answer all of your support questions, but we can play some foosball, pinball, or board games.Or you can have us call you at a time that is convenient for you. Call us at 844.463.0419 (the country code is 1 for those outside the U.S.Start a chat session (just click the “live chat” icon).Don’t be surprised if you get a response from our CEO David - he loves interacting with the community! Submit a support ticket by emailing You can also submit a support ticket from within Remote Desktop Manager.Can be edited manually or by an external system.Did you know there are FIVE WAYS to contact our support team? You can:.Remote Desktop Manager saves the settings directly in a file with the XML format.įor more information, please consult our XML topic. Remote Desktop Manager uses a SQLite database to store session information.įor more information, please consult our SQLite topic. Supports all features, such as Attachments, Usage Logs, Offline mode and User Management.This is one of the available data source for a multi-user environment.įor more information, please consult our SQL Server (MSSQL) topic. Remote Desktop Manager uses SQLServer to save and manage all sessions. Supports all features, such as Attachments, Usage Logs, Offline Mode and User Management.Remote Desktop Manager uses the Microsoft cloud platform to save and manage all sessions.įor more information, please consult our Azure SQL topic. Dropbox integration uses the Dropbox SDK, so features exclusive to the Business or Enterprise editions are NOT supported. Does not support all features, such as Attachments, Usage Logs, Offline Mode and User Management.There is a possibility for conflict or data corruption to occur.Storage infrastructure is free (if within your free storage quota).Remote Desktop Manager uses the Dropbox API to retrieve the XML file from the configured repository.įor more information, please consult our Dropbox topic.
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